GLOBAL TRENDS IN MOBILE PAYMENT ADOPTION: A SYSTEMATIC LITERATURE REVIEW WITH INSIGHTS FOR INDONESIA

GLOBAL TRENDS IN MOBILE PAYMENT ADOPTION: A SYSTEMATIC LITERATURE REVIEW WITH INSIGHTS FOR INDONESIA

Authors

  • Mukhitdinov Islomjon Jakhongir ugli Tashkent state university of economics and Universitas Pendidikan Indonesia https://orcid.org/0009-0002-0709-5551
  • Dr. Maya Sari, S.E., M.M. Faculty of economics and business Universitas Pendidikan Indonesia NIP: 19710705-200212-2007

DOI:

https://doi.org/10.5281/zenodo.17443591

Keywords:

Mobile payments, digital fnance, fnancial inclusion, mobile wallet adoption, fntech, systematic literature review, consumer behavior, digital literacy, security concerns, regulatory framework, developing economies, emerging markets, bibliometric analysis, Indonesia, Southeast Asia fntech, technology acceptance, payment platforms, QR code payments, smartphone penetration, cashless society.

Abstract

Mobile payments, digital fnance, fnancial inclusion, mobile wallet adoption, fntech, systematic literature
review, consumer behavior, digital literacy, security concerns, regulatory framework, developing economies, emerging
markets, bibliometric analysis, Indonesia, Southeast Asia fntech, technology acceptance, payment platforms, QR code
payments, smartphone penetration, cashless society.



References

AFTECH. (2025). Laporan kegiatan AFTECH 2021–2025. Asosiasi Fintech Indonesia.

AFTECH. (2025, March 21). Laporan Keuangan 2024 & Rancangan Anggaran 2025. Asosiasi Fintech Indonesia.

AFTECH. (2025, March 21). Tata tertib Rapat Umum Anggota (RUA) Asosiasi Fintech Indonesia. Asosiasi Fintech

Indonesia.

Deloitte Indonesia & Fintech Indonesia. (n.d.). Bolstering fnancial inclusion in Indonesia: How QR Codes can drive

digital payments and enable fnancial inclusion. PT Deloitte Consulting.

Suyanto, A., & Pawestri, D. W. (2025). Positioning analysis of electronic wallet services in Indonesia based on e-service

quality. Quality – Access to Success, 26(204), 421–431.

Fathi, K. A., & Wandebori, H. (2024). Investigation of behavioral intention to use digital payment system in Indonesia

from merchant and consumer perspective (Case study: QRIS). e-Jurnal Apresiasi Ekonomi, 12(2), 309–325.

Limantara, N., Jingga, F., & Surja, S. (2018). Factors influencing mobile payment adoption in Indonesia. In 2018

International Conference on Information Management and Technology (ICIMTech) (pp. 373–377). IEEE.

Ciptarianto, A., & Anggoro, Y. (2022). E-Wallet application penetration for fnancial inclusion in Indonesia. International

Journal of Current Science Research and Review, 5(2), 319–332.

Saripudin, S., Yuniarti, R., & Ernawati, D. (2023). Exploring the factors influencing the adoption of QRIS as a digital

payment in Indonesia. Journal of Management Theory and Practice, 4(1), 53–58.

Handarkho, Y. D., & Harjoseputro, Y. (2020). Intention to adopt mobile payment in physical stores: Individual switching

behavior perspective based on Push–Pull–Mooring (PPM) theory. Journal of Enterprise Information Management,

(2), 285–308.

Bank Indonesia. (2019). Indonesia Payment Systems Blueprint 2025. Bank Indonesia.

Bank Indonesia. (2019). Indonesia Payment Systems Blueprint 2025: Navigating the National Payment Systems in the

Digital Era [PowerPoint slides].

Hendrawan, M. R. N. A., Marits, S. A., & Herman, S. (2023). Development of digital payment systems in Indonesia.

Jurnal Ilmiah Manajemen Kesatuan (JIMKES), 11(3), 1335–1344.

Kirana, M. Y., & Havidz, S. A. H. (2020). Financial literacy and mobile payment usage as fnancial inclusion determinants.

In 2020 International Conference on Information Management and Technology (ICIMTech) (pp. 905–910). IEEE.

We Are Social & Hootsuite. (2024). Digital 2024: Indonesia. https://datareportal.com/reports/digital-2024-indonesia

Alalwan, A. A., Dwivedi, Y. K., & Rana, N. P. (2017). Factors influencing adoption of mobile banking by Jordanian bank

customers: Extending UTAUT2 with trust. International Journal of Information Management, 37(3), 99–110.

Oliveira, T., Thomas, M., Baptista, G., & Campos, F. (2016). Mobile payment: Understanding the determinants of

customer adoption and intention to recommend the technology. Computers in Human Behavior, 61, 404–414.

Sharma, S. K. (2019). Integrating cognitive antecedents into TAM to explain mobile banking behavioral intention: A

SEM-neural network modeling. Information Systems Frontiers, 21(4), 815–827.

Dahlberg, T., Guo, J., & Ondrus, J. (2015). A critical review of mobile payment research. Electronic Commerce Research

and Applications, 14(5), 265–284.

Phonthanukitithaworn, C., Sellitto, C., & Fong, M. W. L. (2016). An investigation of mobile payment (m-payment)

services in Thailand. Asia-Pacifc Journal of Business Administration, 8(1), 37–54

Slade, E. L., Dwivedi, Y. K., Piercy, N. C., & Williams, M. D. (2015). Modeling consumers’ adoption intentions of

remote mobile payments in the United Kingdom: Extending UTAUT with innovativeness, risk, and trust. Psychology &

Marketing, 32(8), 860–873.

Kim, C., Mirusmonov, M., & Lee, I. (2010). An empirical examination of factors influencing the intention to use mobile

payment. Computers in Human Behavior, 26(3), 310–322.

Zhou, T. (2011). An empirical examination of initial trust in mobile payment. Wireless Personal Communications, 77(2),

–1529.

Luo, X., Li, H., Zhang, J., & Shim, J. P. (2010). Examining multi-dimensional trust and multi-faceted risk in initial

acceptance of emerging technologies: An empirical study of mobile banking services. Decision Support Systems,

(2), 222–234.

Leong, L. Y., Hew, T. S., Tan, G. W. H., & Ooi, K. B. (2013). Predicting the determinants of the NFC-enabled mobile

credit card acceptance: A neural networks approach. Expert Systems with Applications, 40(14), 5604–5620.

Singh, S., & Srivastava, R. K. (2020). Predicting the intention to use mobile banking in India. International Journal of

Bank Marketing, 38(1), 121–141.

Lin, H. F. (2011). An empirical investigation of mobile banking adoption: The effect of innovation attributes and

knowledge-based trust. International Journal of Information Management, 31(3), 252–260.

Khalilzadeh, J., Ozturk, A. B., & Bilgihan, A. (2017). Security-related factors in extended UTAUT model for NFC-based

mobile payment in the restaurant industry. Computers in Human Behavior, 70, 460–474.

De Luna, I. R., Liébana-Cabanillas, F., Sánchez-Fernández, J., & Muñoz-Leiva, F. (2019). Mobile payment is not all the

same: The adoption of mobile payment systems depending on the technology applied. Technological Forecasting and

Social Change, 146, 931–944.

Raza, S. A., Umer, A., Qazi, W., & Makhdoom, M. S. (2020). The effects of attitudinal, normative, and control beliefs on

the students’ intentions to adopt mobile banking in Pakistan. Journal of Financial Services Marketing, 25(2–3), 38–50

Downloads

Published

2025-05-30

How to Cite

Mukhitdinov Islomjon Jakhongir ugli, & Dr. Maya Sari, S.E., M.M. (2025). GLOBAL TRENDS IN MOBILE PAYMENT ADOPTION: A SYSTEMATIC LITERATURE REVIEW WITH INSIGHTS FOR INDONESIA. Innovation Science and Technology, 1(5), 57–64. https://doi.org/10.5281/zenodo.17443591
Loading...