TUXLIYEV, Baxtiyor Maxmaziyayevich. STRATEGIC MANAGEMENT OF SERVICE QUALITY: ADAPTING THE GAP MODEL TO SERVICE ENTERPRISES. Innovation Science and Technology, Tashkent, Uzbekistan, v. 2, n. 10, p. 140–144, 2026. DOI: 10.5281/zenodo.23357857. Disponível em: https://ist-journal.uz/index.php/IST/article/view/1343. Acesso em: 20 oct. 2026.