CHANGE MANAGEMENT IN THE ADOPTION OF BIM TECHNOLOGY IN UZBEKISTAN'S CONSTRUCTION PROJECTS: A CONCEPTUAL APPROACH BASED ON THE ADKAR MODEL
DOI:
https://doi.org/10.5281/zenodo.21672100Abstract
The growing complexity of construction projects requires Building Information Modelling (BIM) to be treated
not only as a design tool, but also as a system for managing information and collaboration. BIM adoption, however, is not
limited to software acquisition; it changes working practices, organisational processes, and stakeholder relationships. This
study identifies the human, organisational, and institutional factors influencing BIM adoption in Uzbekistan and develops
an adapted conceptual mechanism based on the ADKAR model. A systematic literature review, comparative analysis,
examination of official documents, and conceptual modelling were employed. The proposed framework integrates the
external institutional environment, organisational readiness, ADKAR stages, and stakeholder participation. It argues that
engineers require all five ADKAR dimensions, while clients need not only awareness and desire, but also sufficient knowledge
and capability to define information requirements and evaluate BIM deliverables. The framework supports phased adoption
through pilot projects, role-specific training, contractual preparation, and reinforcement through internal standards. As the
model is conceptual, further empirical testing in Uzbek construction organisations is required.
Keywords
BIM, ADKAR, change management, construction project, digital transformation, organisational readiness, strategic management, stakeholders.References
1. Jaaron, A. A. M., Hijazi, I. H., & Musleh, K. I. Y. (2021). A conceptual model for adoption of BIM in construction
2. projects: ADKAR as an integrative model of change management. Technology Analysis & Strategic Management. https://
3. doi.org/10.1080/09537325.2021.1915975.
4. Xu, J., Lu, W., & Papadonikolaki, E. (2022). Human-Organization-Technology Fit Model for BIM Adoption in
5. Construction Project Organizations. Journal of Management in Engineering, 38(3). https://doi.org/10.1061/(ASCE)ME.1943-
6. 0001013.
7. Murguia, D., Demian, P., & Soetanto, R. (2021). Systemic BIM Adoption: A Multilevel Perspective. Journal of
8. Construction Engineering and Management, 147(4), 04021014. https://doi.org/10.1061/(ASCE)CO.1943-7862.0002017.
9. Tavallaei, R., Mashayekhi, A., Harrison, N., Talebian, M., & Moser, R. (2022). BIM Adoption: A Case of Institutional
10. Pressures and Top Management Support. Journal of Construction Engineering and Management, 148(9). https://doi.
11. org/10.1061/(ASCE)CO.1943-7862.0002331.
12. Wasse, A. D., & Dai, K. (2024). Building Information Modeling Adoption, Implementation, and Challenges in the
13. Ethiopian Construction Industry. Journal of Architectural Engineering, 30(3). https://doi.org/10.1061/JAEIED.AEENG-1657.
14. Ragab, M. A., & Marzouk, M. (2021). BIM Adoption in Construction Contracts: Content Analysis Approach. Journal
15. of Construction Engineering and Management, 147(8), 04021094. https://doi.org/10.1061/(ASCE)CO.1943-7862.0002123.
16. Munianday, P., Radzi, A. R., Esa, M., & Rahman, R. A. (2022). Optimal Strategies for Improving Organizational BIM
17. Capabilities: PLS-SEM Approach. Journal of Management in Engineering, 38(3). https://doi.org/10.1061/(ASCE)ME.1943-
18. 0001038.
19. National Statistics Committee of the Republic of Uzbekistan. (2025). Construction work performed in the Republic
20. of Uzbekistan: Press release for January-November 2025.
21. President of the Republic of Uzbekistan. (2026). Issues of reducing bureaucracy and improving the effectiveness
22. of construction supervision were discussed. 6 May 2026.
23. Eastman, C., Teicholz, P., Sacks, R., & Liston, K. (2011). BIM Handbook: A Guide to Building Information Modeling
24. for Owners, Managers, Designers, Engineers and Contractors (2nd ed.). Wiley.
25. Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology.
26. MIS Quarterly, 13(3), 319-340.
27. Hiatt, J. M. (2006). ADKAR: A Model for Change in Business, Government and Our Community. Prosci Learning
28. Center Publications.
29. Liao, L., & Teo, E. A. L. (2018). Organizational Change Perspective on People Management in BIM Implementation
30. in Building Projects. Journal of Management in Engineering, 34(3), 04018008.
31. Gu, N., & London, K. (2010). Understanding and Facilitating BIM Adoption in the AEC Industry. Automation in
32. Construction, 19(8), 988-999. https://doi.org/10.1016/j.autcon.2010.09.002.
33. Abbasnejad, B., Nepal, M. P., Ahankoob, A., Nasirian, A., & Drogemuller, R. (2021). Building Information Modelling
34. Adoption and Implementation Enablers in AEC Firms: A Systematic Literature Review. Architectural Engineering and Design
35. Management, 17(5-6), 411-433.
36. Kassem, M., & Succar, B. (2017). Macro BIM Adoption: Comparative Market Analysis. Automation in Construction, 81, 286-299. https://doi.org/10.1016/j.autcon.2017.04.005.
37. Bryde, D., Broquetas, M., & Volm, J. M. (2013). The Project Benefits of Building Information Modelling. International
38. Journal of Project Management, 31(7), 971-980. https://doi.org/10.1016/j.ijproman.2012.12.001.
39. Eadie, R., Browne, M., Odeyinka, H., McKeown, C., & McNiff, S. (2013). BIM Implementation throughout the
40. UK Construction Project Lifecycle: An Analysis. Automation in Construction, 36, 145-151. https://doi.org/10.1016/j.
41. autcon.2013.09.001.

